Dear Dr Mary and Mel,

 I recently attended your clinic with our 3 year old twin boys. This was the boys first visit to the dentist and we were not really sure how they would go. The warm welcome we received by Mel put us at instant ease and the boys were excited by the site of Mr Toothy and the promise of a Dora toothbrush.

With one child reluctant to have his check-up you both kindly involved him in the check-up of his brother Harry and to our surprise not long after the reluctant Charlie, was saying “Dr Mary, can you please do some things to my teeth too?”! After a successful visit I have to sincerely thank you for the time and patience you showed us and the boys.

 The boys still talk about Dr Mary and the way she showed them how to brush their teeth, and they are both very quick to this day to correct the other and say “ Thats not how Dr Mary said to do it”!

We have finally found our  family dental clinic and we can’t thank you enough for making what could have been a stressful experience into one the children loved and look forward to going back.

 Keep up the great work,

Warm regards,

Nicole

Nicole,

Dear Patients,

In accordance with the recent announcement of the decreased restrictions associated with the Coronavirus outbreak, general dental practice being an essential service will remain open for business as all  restrictions have now been lifted.   

We are screening all patients for symptoms who attend our clinic. Along with our routine high standard infection-control protocols, we will be implementing further precautions among which are single-use gowns for treating staff.

We ask that all of our patients assist us in keeping Williams Landing Dental Clinic Coronavirus-free by not attending the clinic if you are suffering any symptoms which may be associated with the Coronavirus or if you are in self isolation due to risk of contact with the virus.

So that we can ensure your appointments are organised to be as safe for you as well as complying with our government’s strict social distancing regulations, we ask that you please call the clinic from your car to inform us that you are here.

Although we will always try to be on time for your appointments, in instances where this is not possible and there may be a slight wait, we ask that you remain waiting in the car until we call to let you know that we are ready for you to come up. We would also kindly ask that you minimise the amount of people you bring with you to your appointment to reduce the amount of traffic through the clinic.

Our new policies and procedures do take time and have been put in place to minimise the risks to our patients, their families and our staff so please be patient and kind during this period.

Please feel free to contact the clinic with any queries you may have with the recent change.

We thank you again for your patience and we look forward to seeing you all soon.

 

Kind regards,

The Team at Williams Landing Dental Clinic