Privacy Policy

 

Williams Landing Dental Clinic Privacy Policy.

We respect your right to privacy and we have systems in place to ensure we comply with the Australian Privacy Principles. This statement is a brief summary of our practice’s privacy policy. Our complete policy is available on request.

Our practice Williams Landing Dental Clinic collects health information about you in order to provide you with dental services.
Personal information collected such as your name, address, contact details, health
insurance and financial details are also used to address accounts to you, process payments,
collect unpaid invoices via an external collection agency and to contact you about our
services and any issues affecting your health care.
We may collect your health information from other health care professionals, or disclose it to them if, in our judgement, it is necessary in the context of your care.
If you choose not to provide us with information relevant to your care, we may not be able to provide a service to you, or the service we are asked to provide may not be appropriate for your needs. Importantly, you could suffer some harm or other adverse outcome if you do not provide us with relevant information.

We will securely store your records, such as x-rays, treatment and personal details, and any other material relevant to your care.

E-mail:reception@williamslandingdentalclinic.com.au

 

Dear Patients,

In accordance with the recent announcement of the decreased restrictions associated with the Coronavirus outbreak, general dental practice being an essential service will remain open for business as all  restrictions have now been lifted.   

We are screening all patients for symptoms who attend our clinic. Along with our routine high standard infection-control protocols, we will be implementing further precautions among which are single-use gowns for treating staff.

We ask that all of our patients assist us in keeping Williams Landing Dental Clinic Coronavirus-free by not attending the clinic if you are suffering any symptoms which may be associated with the Coronavirus or if you are in self isolation due to risk of contact with the virus.

So that we can ensure your appointments are organised to be as safe for you as well as complying with our government’s strict social distancing regulations, we ask that you please call the clinic from your car to inform us that you are here.

Although we will always try to be on time for your appointments, in instances where this is not possible and there may be a slight wait, we ask that you remain waiting in the car until we call to let you know that we are ready for you to come up. We would also kindly ask that you minimise the amount of people you bring with you to your appointment to reduce the amount of traffic through the clinic.

Our new policies and procedures do take time and have been put in place to minimise the risks to our patients, their families and our staff so please be patient and kind during this period.

Please feel free to contact the clinic with any queries you may have with the recent change.

We thank you again for your patience and we look forward to seeing you all soon.

 

Kind regards,

The Team at Williams Landing Dental Clinic