Privacy Policy

 

Williams Landing Dental Clinic Privacy Policy.

We respect your right to privacy and we have systems in place to ensure we comply with the Australian Privacy Principles. This statement is a brief summary of our practice’s privacy policy. Our complete policy is available on request.

Our practice Williams Landing Dental Clinic collects health information about you in order to provide you with dental services.
Personal information collected such as your name, address, contact details, health
insurance and financial details are also used to address accounts to you, process payments,
collect unpaid invoices via an external collection agency and to contact you about our
services and any issues affecting your health care.
We may collect your health information from other health care professionals, or disclose it to them if, in our judgement, it is necessary in the context of your care.
If you choose not to provide us with information relevant to your care, we may not be able to provide a service to you, or the service we are asked to provide may not be appropriate for your needs. Importantly, you could suffer some harm or other adverse outcome if you do not provide us with relevant information.

We will securely store your records, such as x-rays, treatment and personal details, and any other material relevant to your care.

E-mail:reception@williamslandingdentalclinic.com.au

 

COVID-19 (Coronavirus)

Dear Patients,

In accordance with the recent announcement of Level 3 restrictions associated with the Coronavirus outbreak, general dental practice being an essential service will remain open for business but under limited services.

The measures have been put into place to minimise the risk to our patients, their families and our staff.

Unfortunately at this stage, all routine examinations and treatment will need to be deferred. To meet regulations, we are able to continue to provide care for those who require emergency or urgent treatment. Every patient who has any dental concerns will be triaged to see if they meet the criteria as set out by the Dental Practice Board for treatment. Although we would love to be able to address all patients, we hope you understand that due strict guidelines this may not be possible at this present moment.

We are screening all patients for symptoms who attend our clinic along with our routine high standard infection-control protocols. We ask that all of our patients assist us in keeping Williams Landing Dental Clinic Coronovirus-free by not attending the clinic if you are suffering any symptoms which may be associated with the Coronavirus or if you are in self isolation due to risk of contact with the virus.

We appreciate that this is a stressful time for everyone and thank you for your patience. We look forward to looking after your smiles again when things return to normal.

Stay safe.
The Team at Williams Landing Dental Clinic